You might have seen the view, Disabled users consuming licenses for users and wondered what it means. In CRM on-premise

The updates to CRM released in May 2014 (known as the "Leo" release) brings many new features. Here

The editor for composing emails in CRM provides limited functions for formatting text. In particular, there is no obvious way

Service Pack 1 for Microsoft Dynamics CRM 2013 and CRM Online Spring 14 introduces substantial enhancements to Service Management. However,

SQL 2012 can use Managed Service Accounts and Virtual Local Accounts as described here: http://msdn.microsoft.com/en-us/library/

When creating reports that use FetchXML, some field types are returned with two fields, the name of the field and

If you duplicate a CRM database using SQL Server (backup and restore) and the Import Organization wizard, record GUIDs are

Here are some reporting and data visualization tools to get all that data out of Dataverse: * SQL Server Reporting Services

I'm writing this up because I keep forgetting what happens. If you have a workflow that includes wait

CRM 2011 and 2013 uses Active Directory Federation Services for Internet-facing deployments. The folowing table describes the supported configurations for